You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us:

saint sass GmbH
Fehrbelliner Straße 91
10119 Berlin
Germany

Email: customerlove@saintsass.com

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.

You may use the model withdrawal form provided below, but this is not mandatory.

You may also submit the model withdrawal form or another clear declaration of withdrawal electronically via our

👉 Returns Portal (link).

If you make use of this option, we will confirm receipt of your withdrawal without delay (e.g. by email).

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you,

including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us),

without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.

Under no circumstances will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods — whichever occurs earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 30 days from the day on which you inform us of the withdrawal of this contract.

The deadline is met if you send back the goods before the 30-day period has expired.

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Return Costs and Return Address

You shall bear the direct cost of returning the goods.

The amount of return costs depends on the respective country.

An overview of shipping and return costs can be found here:

👉 Shipping & Returns

Please send returns to the following address:

saint sass GmbH c/o Ancla Logistik GmbH
Dillfeld 22
35576 Wetzlar
Germany

You are only liable for any diminished value of the goods if this diminished value results from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

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Model Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to us — by email, by post, or enclose it with your return.

To:

saint sass GmbH
Fehrbelliner Straße 91
10119 Berlin
Germany

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*):

– Ordered on () / received on ()

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

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This cancellation policy was created using the Trusted Shops Legal Text Generator in cooperation with FÖHLISCH Attorneys at Law.